NEW PLAYER WELCOME BONUS TERMS

1. The New Player Welcome Bonuses are only available to players who create an account and make their first deposit at Casino Joy.


2. To be eligible to claim the New Player Welcome Bonuses, players must deposit a minimum of C$10 in one instance, for each bonus.


3. New Player Welcome Bonuses will only be offered on your first four (4) deposits, unless otherwise stated.


4. Players who do not wish to receive any of the New Player Welcome Bonus offers will have the option to opt out upon making their deposit/s.


5. Players can only use the Bonus Codes from the New Player Welcome Package once.


6. Players need to wager the first four Welcome bonuses 40 times before they can withdraw the Bonus or any winnings gained from them.


7. Deposits made via Skrill or Neteller are not eligible for the first four (4) New Player Welcome Bonuses.


8. The General Terms and Conditions of the Casino Joy website apply.

GENERAL CASINO BONUS

1. Players can only have one Bonus active, at any one time.


2. The minimum deposit to receive any Bonus is C$10 or the currency equivalent of 10 USD, unless otherwise stated.


3. Free spins will be granted the day after the qualifying deposit by 12:00 GMT, unless otherwise specified.


4. The minimum turnover to receive Free Spins is C$5 or the currency equivalent of 5 USD, unless otherwise stated.


5. If your Bonus & Balance contains both a Real Money Balance and an active Bonus Balance, bets will always be deducted from your Real Money Balance first.


6. Bonuses and winnings from Free Spins, should you be awarded them, will be subject to a wagering requirement of 40 times, unless otherwise stated.


7. The maximum withdrawal amount for a player from their Free Spins is C$100.


8. Where a player requests a withdrawal, prior to the necessary wagering requirement being met, they will forfeit any Bonus that is attributable to their account.


9. Bonuses are valid for a maximum of 14 days from the date of being credited, unless otherwise stated Should wagering requirements not be met during this time period, the player will automatically forfeit the Bonus Money and/or any related winnings.


10. The maximum bet allowed when using a bonus (until wagering requirements are met) is:
    • Slots and Video Slots - C$5 per bet.
    • Any other game - C$30 per bet.
    • Failure to follow this may result in forfeiting any winnings.


11. Wagering on all casino games at Casino Joy will count towards the qualifying wagering requirement criteria. However, certain games will have a lower weighting than others. Casino Joy games contribute to Casino Bonuses in the following way:
    • All Video Slots and other games - 100%*
    • All games under the category "classic slots"- 75%
    • All Table games - 10%
    • All Blackjack games - 5%


12. You will be unable to play using Bonus funds on the following games:
    All Jackpot games, live games and Video Poker games.
    Slots: Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Blood suckers, Dead or Alive, Devil's Delight™, Eggomatic, Jack Hammer 2, Kings of Chicago, Mega Joker, Robin Hood, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Tomb Raider 2, Big Bang, Jackpot 6000, Super nudge 6000, Vampire: The Masquerade - Las Vegas, Gem Rocks.


13. Bets placed on the following games will only contribute 20% towards the wagering requirements:
    Simsalabim, Big Bad Wolf, Supernova, Hot Ink, Arabian Rose.


14. Bets placed on the following games will only contribute 50% towards the wagering requirements:
    Fruit Blast.


15. No minimal risk wagering will contribute towards any part of a promotion, including bonus wagering requirements or the accumulation of any points. Should Casino Joy discover a player conducting the behaviours detailed below, they understand that they will have any bonuses and/or winnings declared void. An administration fee of 10% may also apply at the discretion of Casino Joy.
    • a. Moving from a low weighted game (25% or less) to a high weighted game (100%) after the balance is 50% or higher compared to the balance when commencing playing with low weighted games.
    • b. Delaying any game round inside any type of game, including free spin features and bonus features, to a later time when there are no more wagering requirements and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void.
    • c. Low risk Roulette bets - any outside bet spread combination on Roulette games covering 25 or more (67%) of the 37 unique number spots on the table.


16. Only wagers made with Bonus Money will contribute towards the wagering requirement. Wagers made with Real Money will not count towards the wagering requirement.


17. All Free Spins are valid for 72 hours upon activation, unless otherwise stated.


18. Should the situation arise whereby a player does not receive a Bonus when they have qualified, they must contact Casino Joy, prior to playing with their funds via the Live Chat function or via email at support@casinojoy.com. Failure to do so may result in the Bonus being forfeited by the player.


19. Players can only have a single account with Casino Joy, and as result all player offers are limited to one per person. To be transparent, this means one offer per household address, IP, email address, telephone number, payment method (e.g. debit or credit card, NETeller etc). Accounts on shared computers are also limited to a single account, for example a public library or workplace. Casino Joy reserves the right to withdraw the availability of any offer and/or all offers to any player or group of players at any time, and at our sole and absolute discretion.


20. Players will receive e-mails and/or SMS regarding special bonuses, if they are eligible. To receive special bonuses and offers, players should make sure that they have their account set to receive communications from Casino Joy. This can be done by accessing the profile section of their account, once logged in. Only the recipient of Casino Joy communications with special offers are eligible.


21. Players who receive Bonus Codes should not share or pass on to another player, doing so will be a breach of the terms.


22. Players who are provided with Bonus Codes should only use them once, unless otherwise stated.


23. All Casino Joy offers are intended for recreational players and therefore may, in its sole discretion, limit the eligibility of players to participate in all, or part of any promotion as a result.


24. Where any term/s of the offer or promotion is breached or there is any evidence of a series of bets placed by a player or group of players, which due to any promotional offer results in guaranteed profits irrespective of the outcome, whether individually or as part of a group, Casino Joy reserves the right to reclaim the bonus element of such offers and in their absolute discretion. In addition, Casino Joy reserves the right to levy an administration charge on the player up to the value of the deposit bonus or any additional payment to cover administrative costs. We further reserve the right to ask any player to provide sufficient documentation for us to be satisfied in our absolute discretion as to the player’s identity prior to us crediting any Bonus, Free Spins or offer to their account.


25. If a player knowingly attempts to circumvent Casino Joy systems by using a virtual private network connection to participate in jackpots which they would otherwise not be eligible to participate in, they shall be deemed to have breached these Terms & Conditions. As a result, Casino Joy reserves the right to void all winnings and/or deposits made.


26. If a player is a resident in a country in which gambling is illegal and they participate in jackpots or promotional offers which they would otherwise not be eligible to participate in, Casino Joy shall retain the right to void all winnings and/or deposits made.


27. Players from the following countries are not permitted to receive the first deposit bonus, any deposit bonuses or free spins unless otherwise stated: Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia-Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Australia, Slovenia, Vietnam, Thailand, Indonesia, Nigeria, Bangladesh, Mongolia, Belgium and Ukraine.


28. Casino Joy reserves the right to revoke and/or cancel any bonuses, free spins or promotional prizes that we judge may have been obtained by misuse of the system.


29. Prior to any withdrawals being processed, Casino Joy will review the player’s activity. If irregular playing patterns or game play is identified, Casino Joy reserves the right to withhold requested withdrawals, winnings and/or block the player from accessing any products and/or services with Casino Joy. The player will only receive the deposited funds held in the account according to the balance value minus an administrative fee of 10%.


30. Deliberately circumventing Casino Joy bonus and/or main terms and conditions will be deemed a breach and you risk being banned plus winnings confiscated.


31. The receiver of any Bonus and the winnings generated from it shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Bonus and the winnings generated from it.


32. The General Terms and Conditions of the Casino Joy website apply.