FAQ
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Rules
Deposit
Withdrawal
Payment methods
Type
Fee
Process time
Minimum Per Transaction
Maximum Per Transaction
 
 
Credit Card
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

Take advantage of fast and free deposits with your VISA card.* To get started, go to the ‘My Account’ page and click on ‘Deposit’. At the pop-up, select from the dropdown menu the Visa icon, type the amount you wish to deposit into the ‘Enter Amount’ field, or select from the preselected amounts and click ‘Continue’. Enter your card details and once again, tap ‘Continue’. Your deposit will show immediately in your Casino Joy balance. Prior to completing the transaction, you may incur another level of security and be redirected to a secure banking page potentially requesting a PIN or password, depending on whom you bank online with. Ensure the cardholder name matches the name on the Casino Joy account.
*Where admissible/approved/recognised by the card scheme.

 
Debit Card
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

Take advantage of fast and free deposits with your VISA Electron card.* To get started, go to the ‘My Account’ page and click on ‘Deposit’. At the pop-up, select from the dropdown menu the Visa Electron icon, type the amount you wish to deposit into the ‘Enter Amount’ field, or select from the preselected amounts and click ‘Continue’. Enter your card details and once again, tap ‘Continue’. Your deposit will show immediately in your Casino Joy balance. Prior to completing the transaction, you may incur another level of security and be redirected to a secure banking page potentially requesting a PIN or password, depending on whom you bank online with. Ensure the cardholder name matches the name on the Casino Joy account.
*Where admissible/approved/recognised by the card scheme.

 
Credit Card
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

Take advantage of fast and free deposits with MasterCard.* To get started, go to the ‘My Account’ page and click on ‘Deposit’. At the pop-up, select from the dropdown menu the Visa Electron icon, type the amount you wish to deposit into the ‘Enter Amount’ field, or select from the preselected amounts and click ‘Continue’. Enter your card details and once again, tap ‘Continue’. Your deposit will show immediately in your Casino Joy balance. Prior to completing the transaction, you may incur another level of security and be redirected to a secure banking page potentially requesting a PIN or password, depending on whom you bank online with. Ensure the cardholder name matches the name on the Casino Joy account.
*Where admissible/approved/recognised by the card scheme.

 
Debit Card
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

Take advantage of fast and free deposits with your Maestro card.* To get started, go to the ‘My Account’ page and click on ‘Deposit’. At the pop-up, select from the dropdown menu the Maestro icon, type the amount you wish to deposit into the ‘Enter Amount’ field, or select from the preselected amounts and click ‘Continue’. Enter your card details and once again, tap ‘Continue’. Your deposit will show immediately in your Casino Joy balance. Prior to completing the transaction, you may incur another level of security and be redirected to a secure banking page potentially requesting a PIN or password, depending on whom you bank online with. Ensure the cardholder name matches the name on the Casino Joy account.
*Where admissible/approved/recognised by the card scheme.

 
Mobile Payment
Free
Instant
£10
£30
Details
Fee Process Time
Free Instant
Min. Max.
£10 £30

Make fast and secure deposits into your Casino Joy account using only your mobile phone, with Boku. Simply log in to Casino Joy and make your way to the ‘My Account’ page, then click on the ‘Deposit’ button before selecting the Boku icon from the drop-down menu. Once you have entered your desired deposit amount, you will receive an authorization code on your mobile phone which will be needed in order to finalise the transaction. If you’d like to learn more about the world of Boku, head on over to www.boku.com.

 
Electronic Voucher
Free
Instant
£10
£200
Details
Fee Process Time
Free Instant
Min. Max.
£10 £200

Depositing at Casino Joy without an online bank account or credit card is simple and easy through the use of Paysafecard. After going to your ‘My Account’ page and clicking on ‘Deposit’, select the Paysafecard icon from the dropdown list and either select or enter the amount you wish to deposit. You will be redirected to Paysafecard’s site in order to enter your 16-digit voucher number. At this stage, you’ll also be able to deposit using more than one voucher by selecting ‘Enter Additional PIN’. Once completed, your Casino Joy balance will be updated. And the best part? You’ll incur no extra charges. Click here for more information on Paysafecard.

 
E-wallet
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

Make deposits faster than the speed of light with the popular e-wallet, Skrill. Simply go to the ‘My Account’ page, click on ‘Deposit’ and select the Skrill icon.* Once you have entered the amount you would like to deposit, you will be automatically redirected to the Skrill webpage where you must confirm your payment. Your balance will then immediately be credited with your deposited funds. The name of your Skrill account must match that of your Casino Joy account. Visit Skrill.com for more information.
*Where admissible/approved/recognised by the eWallet scheme.

 
E-wallet
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

Kickstart your Casino Joy experience by making instant deposits when using Neteller.* Besides being an eWallet that prides itself on quick transactions, it is also free of charge. Make your way to the ‘My Account’ page, click on ‘Deposit’, choose the Neteller icon from the list of payment methods and enter the amount you would like to deposit. If this is the first time you are using Neteller, you will be asked to enter your email address and Neteller secure ID. These details will be saved to your Casino Joy account, making future transactions much easier and smoother. Please make sure that the name registered to your player account matches that on your Neteller account. If you’d like to create a Neteller account or simply want some more information, please visit Neteller.com.
*Where admissible/approved/recognised by the eWallet scheme.

 
E-wallet
Free
Instant
£10
£1000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £1000

Kickstart your Casino Joy experience by using the ecoPayz payment method, which allows for quick and easy transactions.* Top up your ecoPayz account through either your bank account or Credit/Debit card. To make a deposit, make your way to the ‘My Account’ page, click on ‘Deposit’ then select the ecoPayz method from the dropdown menu. Once you have entered your desired deposit amount, your funds will be instantly available in your Casino Joy account – as long as the name on your ecoPayz account matches your player account name. If you’d like to find out more about the world of ecoPayz, visit Ecopayz.com.
*Where admissible/approved/recognised by the eWallet scheme.

 
Instant Bank Transfer
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

Deposit using Trustly and you’ll be all set for your Casino Joy experience! Trustly allows for efficient and convenient payments which will be visible in your Casino Joy account in no time. To make these deposits, head to the ‘My Account’ page, click on the Deposit button and select the Trustly icon from the drop-down menu. Once you enter the amount that you’d like to deposit, you will be redirected to Trustly’s website for a further step. Simply type in the information needed and you will be taken to your online bank account, where you’ll be asked to log in and finalise the transaction. Kindly remember that the name on your bank account must match the name used for your Casino Joy account. Please visit www.trustly.com if you’d like to know more about this payment method.

 
Prepaid Virtual Card
Free
Instant
£10
£5000
Details
Fee Process Time
Free Instant
Min. Max.
£10 £5000

EntroPay is a prepaid virtual card that allows you to make instant deposits into your Casino Joy account via your bank account or debit/credit card. This payment method can be used to make a deposit in the following currencies: EUR, GBP, and USD. To make a deposit into your Casino Joy account, simply go to the ‘My Account’ page and then click on ‘Deposit’. From here, select the normal debit/credit card option from the method listed and enter the amount you wish to deposit. It is important to make sure that the name on your EntroPay account matches the one on your Casino Joy account. If you’d like to learn more, please visit Entropay.com.

Payment methods
Type
Fee
Process time*
Minimum Per Transaction
Maximum Per Transaction
 
 
Credit Card
Free
1-3 Working Days**
£10
£1900
Details
Fee Process Time
Free 1-3 Working Days**
Min. Max.
£10 £1900

If you’d like to cash in on your wins and make a withdrawal within 1-3 Business Days, you can do so free of charge with your VISA card.** To complete the withdrawal process, go on over to the ‘My Account’ page and then click on ‘Withdraw’. Once you have selected your preferred payment method, you will be asked to enter your desired amount and complete the remaining steps. Please ensure that the same card which was used to make a deposit is also being used for the withdrawal. Kindly keep in mind that the Visa card holder’s name and the name found on your Casino Joy account must match in order for your withdrawal to be authorised.
*Upon review & approval
**Where admissible/approved/recognised by the card scheme.

 
Debit Card
Free
1-3 Working Days**
£10
£1900
Details
Fee Process Time
Free 1-3 Working Days**
Min. Max.
£10 £1900

If you’d like to cash in on your wins and make a withdrawal within 1-3 Business Days, you can do so free of charge with your VISA Electron.** To complete the withdrawal process, go on over to the ‘My Account’ page and then click on ‘Withdraw’. Once you have selected your preferred payment method, you will be asked to enter your desired amount and complete the remaining steps. Please ensure that the same card which was used to make a deposit is also being used for the withdrawal. Kindly keep in mind that the Visa Electron Card holder’s name and the name found on your Casino Joy account must match in order for your withdrawal to be authorised.
*Upon review & approval
**Where admissible/approved/recognised by the card scheme.

 
Credit Card
Free
1-3 Working Days**
£10
£1900
Details
Fee Process Time
Free 1-3 Working Days**
Min. Max.
£10 £1900

If you’d like to cash in on your wins and make a withdrawal within 1-3 Business Days, you can do so free of charge with MasterCard.** To complete the withdrawal process, go on over to the ‘My Account’ page and then click on ‘Withdraw’. Once you have selected your preferred payment method, you will be asked to enter your desired amount and complete the remaining steps. Please ensure that the same card which was used to make a deposit is also being used for the withdrawal. Kindly keep in mind that the MasterCard holder’s name and the name found on your Casino Joy account must match in order for your withdrawal to be authorised.
*Upon review & approval
**Where admissible/approved/recognised by the card scheme.

 
E-wallet
Free
Instant**
£10
£1900
Details
Fee Process Time
Free Instant**
Min. Max.
£10 £1900

Enjoy smooth, fast and free withdrawals from Casino Joy when using Skrill.* First, you need to make your way to the ‘My Account’ page and click on the ‘Withdraw’ button. Then, select the Skrill icon from the dropdown menu and enter your desired withdrawal amount. Once you’ve completed the required steps, you will be redirected to Skrill’s website where you’ll be asked to log in to your account and finalise the transaction. Keep in mind that the name used when registering your Skrill account should match the one used when registering your Casino Joy account. If you’d like to learn more about Skrill, please visit www.skrill.com for more information.
*Upon review & approval
**Where admissible/approved/recognised by the eWallet scheme.

 
E-wallet
Free
Instant**
£10
£1900
Details
Fee Process Time
Free Instant**
Min. Max.
£10 £1900

Make quick and safe withdrawals from your Casino Joy account when using Neteller.** If this is your preferred eWallet of choice, go to the ‘My Account’ page and click on the ‘Withdraw’ option before selecting your preferred option and entering your desired amount. Keep in mind that the name used on your Neteller account should the match the one used to register with Casino Joy. If you’d like to find out more about this payment method, visit www.neteller.com.
*Upon review & approval
**Where admissible/approved/recognised by the eWallet scheme.

 
E-wallet
Free
Instant**
£10
£1900
Details
Fee Process Time
Free Instant**
Min. Max.
£10 £1900

Withdraw your winnings using ecoPayz’s safe and speedy methods without having to pay any fees.** Once you’ve gone to the ‘My Account’ page, click on the ‘Withdraw’ button, select the ecoPayz icon and enter your desired amount. And that’s it – you’ve arrived at your destination without any additional steps! We only ask that you ensure that the name used for your ecoPayz account matches the name registered to your Casino Joy one. Sign up and learn more at www.ecopayz.com.
*Upon review & approval
**Where admissible/approved/recognised by the eWallet scheme.

 
E-wallet
Free
Instant
£10
£1900
Details
Fee Process Time
Free Instant**
Min. Max.
£10 £1900

Trustly allows you to withdraw your winnings instantly – there’s no need to wait for your transfer to be processed since this eWallet is all about instant transactions! Go on over to the ‘My Account’ page, click on the Withdraw button, select the icon corresponding to the Trustly method and enter your desired amount. You will then be redirected to the Trustly page and asked for further details, after which you’ll be taken to your online bank account to log in and finalise the transaction. All this will be done speedily, just make sure that the name used for your Trustly account matches the name registered to your Casino Joy one. Please visit www.trustly.com if you’d like to know more about this payment method.
*Upon review & approval

 
Prepaid Virtual Card
Free
1-3 Working Days*
£10
£1900
Details
Fee Process Time
Free 1-3 Working Days*
Min. Max.
£10 £1900

EntroPay allows you to make quick and secure withdrawals through the use of a Virtual Prepaid Card when exploring Casino Joy.* Go onto the ‘My Account’ page, click on ‘Withdraw’ then select the Credit/Debit card option from the dropdown payment methods menu. Please note that EntroPay only permits transactions in the following currencies: EUR, GBP and USD. Also, make sure that the name used for your EntroPay account matches the name used to register your Casino Joy account. If you’d like to learn more about EntroPay, please visit www.entropay.com.
*Upon review & approval

Licensing and Regulation

Genesis Global Limited is incorporated under the laws of Malta (C65325) at registered address Level 6A, Tagliaferro Business Centre, Gaiety Lane, High Street, Sliema, SLM 1549, Malta. Genesis Global Limited is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015 issued on the 5th August 2016 and also by the UK Gambling Commission with licence number 000-045235-R-324169-007. Gambling can be harmful; our Responsible Gaming page helps you to stay in control.

 

UNDER AGE GAMBLING IS AN OFFENCE.